09-10-2021 12:59 AM
01-06-2022 05:30 AM
Mark Gerhardmy device working well after replacement motherboard. We will see if everything will be OK after couple months later (hopefully)Really want this phone but ive been reading a whole lot on this thread and it seems like it would be a hell of a gamble. Do new phones stilk have the issue? Do fixed phones get broken again?
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01-06-2022 02:41 PM
FedexpHow long it take from time you sent the phone until you get it back from service center?https://zentalk.asus.com/en/discussion/comment/199884#Comment_199884
my device working well after replacement motherboard. We will see if everything will be OK after couple months later (hopefully)
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01-07-2022 05:59 AM
mr_deens3/NOV my mobile died. Same day i brought back device to shop. They had 30 day to fix it devide. They given me back last posible day 3/DEC.https://zentalk.asus.com/en/discussion/comment/200241#Comment_200241
How long it take from time you sent the phone until you get it back from service center?
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01-08-2022 09:43 PM
janarostaI updated a few days ago and it happened again. Previously I could fix it by restarting but now I'm not even able to do that and I've been 3 days wasting my mobile datahttps://zentalk.asus.com/en/discussion/comment/199547#Comment_199547
I have the exact problem that you describe. Exactly the 6th month after I purchase it behave like that. I was hopping android 12 solve this issue. Have you try update to android 12?
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01-09-2022 01:49 PM
Martín SalmerónQué has hecho al final? Yo también lo compré en Aliexpress y estoy teniendo problemas con el Wi-Fi (no se puede encender). Me da miedo que se me brickee tambiénMy mind is changing about considering Asus a top and quality manufacturer.
Asus has the obligation to inform users of the reason for the problem, which units are affected and if once it is repaired in the technical service it can happen again.
It is true that Asus offers the repair solution, but you cannot live thinking that the phone could fail at any moment and have to constantly make backups. And in the case o a fault, spending several weeks without the phone. It has been many months since this problem was detected and ASUS does not clarify anything.
I was a proud owner of my Zenfone 8 until it suddenly died and unfortunately I bought the phone on Aliexpress China and now I have no local warranty, ASUS cannot even repair it paying. I hope Aliexppress seller can handle the warranty in China, but it is another story.
When Zenfone 8 was launched, I was impressed. It was the perfect phone for me. Now I have a nice expensive brick.
I will have to go back to Xiaomi, they never fail or spend my money on an Iphone mini (very expensive, but finally is cheaper than to buy a unreliable Zenfone 8).
Perhaps Asus is thinking that giving a solution to all Zenfone users in the world is expensive, but it will really be more expensive if they do not give the solution and explanation of the problem of their phones. Zenfone 8 sales will fall and who will buy "Zenfone 9"?
You can find many threads about Zenfone 8 bricked or died on internet an this is no good for Asus as a Top manufacturer if this situation not changes.
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