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Zenfone 8 Suddenly Dead

reddevil2068
Star II

I got my Zenfone 8 in March 2022. And a few days ago it suddenly died: screen is black, no matter what I press or when I plug it in to charge. Led indicator also does not turn on, when plugging it in to charge.

The only signs of life are: when plugging it to the PC, and playing around with the buttons, eventually, PC indicates some connection. It appears in Windows Device Manager under 'other devices' as "QUSB_BULK_SN:F07C...". I also noticed the led blinking for some time, just before the PC recognizes some connected (as this EDL mode is loading?).

The device was not rooted.

Is there anything I can do to recover the data I have on the phone?

Is there anything I can do to try to fix the phone?

Thank you

11 REPLIES 11

Well, if a technician can't do anything, what can you do? 

I did not say a technician can't do anything. I said it will almost certainly be prohibitively expensive.

jxracer
Star II

i was coming to post the same thing, today i was just listening and phone turn off i thought the battery died, plugged it in, no response. tried other cables and power supplies phone is completely dead

Falcon_ASUS
Moderator
Moderator

@reddevil2068 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

I did not have any PM, but I did send the SN to you via PM.