cancel
Showing results for 
Search instead for 
Did you mean: 

Zenfone 9 suddenly not charging beyond 85% "connected, not charging"

gilinvom1
Star I

I turned off any adaptive battery, steady charging, or charging limit. It does seem to recognize that it is connected to a charging source because it says "connected, not charging". I don't know why this is happening I dropped my phone while hiking yesterday that's the only thing I can think of.

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hi @gilinvom1 

Were you able to charge the phone normally before the hike?