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ZenFone 8 died after 2.5 years

jxracer
Star II

Was watching a video, phone turned off i thought battery had died, plugged to charge no response. tried other chargers and cables, nothing. phone is completely dead.

after trying to reboot several times, the phone got warm as thought it was in use. I was hoping it was the screen that went bad, so connected to my pc hoping ADB would be the answer, but no, the phone was not detected by my pc. 

Anyone knows a way i could recover my data, clearly the phone is out of the 2 years warranty i doubt Asus would try to recover the data.

 

Thank you.

11 REPLIES 11

Z8_Logs
Star I

Came on here as mine has done the same - was using Chrome and suddenly the screen goes blank, recently charged. Now bricked and 2.5 yrs since purchase.

USB to PC shows nothing, charger does nothing. Looking around this has happened quite a bit with the Z8 at similar life times.

Falcon_ASUS
Moderator
Moderator

@jxracer , @Z8_Logs 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

Z8_Logs
Star I

@Falcon_ASUS I have no message showing in my inbox.

Falcon_ASUS
Moderator
Moderator

@Z8_Logs 
I have sent you message again , please check.