Zenfone 8 - No mobile data

[gard_sebastien]

Hi All,
I have an issue with my brand new zenfone 8. I can't get mobile data to work with my curent provider (UPC Switzerland).
I have tried lots of thing:
removing, putting again the sim card (which works with another phone)
Disable, re-enabling mobile data
Switching to different type of network (2g/3g/4g)
Putting on/off the plane mode
But at the end, I am forced to have the wifi enable to get data.
Any idea how to fix that ?
Thanks

[tom_measom]

Gustav_ASUS

@gard.sebastien Please get back to us with the correct APN settings.

View post

Certain network providers such as Virgin post these on their websites. I googled 'Virgin network APN settings' and it came up straight away

[Gustav_ASUS]

@tom_measom Right you are. Not all operators keep these lists updated though, which is why we wanted the user to get back to us with the UPC values, so we know that we are updating the APN database correctly.

[Gustav_ASUS]

@mozehsheila Contact your operator and ask them about the correct APN settings for their network.
Settings -> Network & internet -> Mobile network -> Access Point Names

[steve02]

There were also no automatic APN settings with H3G Austria ("Drei") so i had to put them in manually. Their settings are on their homepage easily to find (can't post links yet).