03-14-2023 06:59 PM
Hello,,after 1 year of using zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
I never experienced problems while using android 12
03-14-2023 08:19 PM
Hi @adeleon10 ,
according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657/
Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?
Thank you.
03-15-2023 12:39 AM
I have followed operated the troubleshooting step, but it doesn't work and still wifi & hotspot can't connect..Can it be helped to repair it at no cost? Because my Zenfone 8 warranty period has expired
03-21-2023 04:16 AM
I have come to Asus Indonesia service centre as per your recommendation, but they are unable to provide any solution or repair to my device. Can I get another solution regarding the problem on my device? Because it is very important for me
04-04-2023 04:31 AM
Hi, How is it going? Is there a solution from Asus?