SMS without pictures
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11-19-2022 08:01 PM
My ZenFone 8 doesn't send pictures anymore via SMS.
It worked fine until about 30 October. Since then pictures can't be sent or received anymore.
Also, I can no longer use data while being on a voice call. For example web browsing, gmail, Google calendar, Google contacts. It works again as soon as I hang up.
See pictures.
Any ideas to troubleshoot appreciated.
It worked fine until about 30 October. Since then pictures can't be sent or received anymore.
Also, I can no longer use data while being on a voice call. For example web browsing, gmail, Google calendar, Google contacts. It works again as soon as I hang up.
See pictures.
Any ideas to troubleshoot appreciated.
4 REPLIES 4
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11-21-2022 02:51 PM
I have the same problem. It started with my phone after the last update in October. It seems that the same issue was being discussed last year. So far no one knows how to fix. It's a real pain.
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12-01-2022 12:34 PM
Hello,
Could you share your APN settings and the operator you are using? Also, what firmware version is your phone on? Thanks!
Could you share your APN settings and the operator you are using? Also, what firmware version is your phone on? Thanks!
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12-15-2022 03:51 AM
Hi @keren_ASUS ,
Thanks for taking the time to respond. These are my apn settings, provider is Aldi Mobile. Settings on their website. Can't post link, but google search rings them up. General internet network connectivity works without trouble while I'm not on a call.
Firmware is current, this one:
Also, my partner has an identical ZenFone 8 and there have been no issues with that one so far. Same settings as far as I can tell.
Thanks for taking the time to respond. These are my apn settings, provider is Aldi Mobile. Settings on their website. Can't post link, but google search rings them up. General internet network connectivity works without trouble while I'm not on a call.
Firmware is current, this one:
Also, my partner has an identical ZenFone 8 and there have been no issues with that one so far. Same settings as far as I can tell.
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08-21-2023 07:47 AM
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