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Proximity sensor problem during conversation

Jjarek23
Rising Star I
During the conversation, when I hold the phone to my ear, sometimes the screen wakes up and my ear starts up various functions of the phone. This is very common after updating to Android 12, previously it was less. Please solve this problem ASAP. Phone software version: 31.1010.0410.72, APP software version: 2.9.0.27_220324
84 REPLIES 84

Jjarek23
Rising Star I
This is not a solution, there was also a bug in Android 11 😞

dron39
Rising Star II
Jjarek23

This is not a solution, there was also a bug in Android 11 😞


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Then I think you have something wrong with your proximity sensor. I haven't had any problemc with proximity sensor on Android 11.

StealthRequiem
Rising Star I
dron39

https://zentalk.asus.com/en/discussion/comment/221840#Comment_221840

Then I think you have something wrong with your proximity sensor. I haven't had any problemc with proximity sensor on Android 11.


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Same here. My proximity sensor works fine in Android 11.

Ronzky321
Star III
Me too. Prox sensor works in a call and blacks the screen out. Although pocket mode does not work at all. It just shows a warning.

Jjarek23
Rising Star I
@Mattias_ASUS
something new ?