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Pocket ghost touches

vavriska
Star III
I'm getting horrible amount of ghost touches while I have my phone in the pocket. Glove mode is off and pocket mode is on. But the sensitivity of proximity sensor is very poor. It detects objects only a few millimeters away from screen.
Is there something that can be done about it? I have newer had this kind of problems. Coming from Galaxy S21 and LG G8s.
Thank you
38 REPLIES 38

czinege_tamas
Star III
This issue could be valid. Once I started a conference call with my ear(!!!) pressing the screen, while I was in a call with someone and the phone was all the time next to my face, did not even lowered it down...

Kris_ASUS
Community Manager
Community Manager
vavriska

https://us.v-cdn.net/6031231/uploads/QFEOPMLAVNHN/20210526-162100-1-1.mp4

Sensitivity of the sensor when the screen is activated by the button is too low.


View post
Please check the PM. Could you run some test for us?

vendistomas
Star III
I have same issue...

pipsss81
Rising Star I
I also have similar issues. When i have phone in my jeans pocket, i can randomly feel it vibrations as failed fingerprint scan. It sometimes gets locked for to many failed scan attempts and needs pin for screen unlock.

vendistomas
Star III
... and also these situations lead to more battery consumption when the phone is in your pocket.