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Just another dead Zenfone 8

Star II


My Zenfone 8 died suddenly after using it for 1 year and 9 months. Black screen with no response at all. On one hand very disappointed, on the other happy that I have still 3 months of warranty left. I'm not sure if it will be replaced with a new unit or they will try to repair it. Do you guys have any experience in similar situation? Are newer units free from ramdump, bricking, dying etc?

BTW, it's my first phone with so many problems experienced form the beginning that I'll stay away from Asus products in the future. Just to name few: battery draining for no reason, problem with GPS signal and Google Maps app in general, artifacts displaying when browsing the Internet, screen turned off with the phone still being active and registering touch inputs, no VOLTE or WiFi calling which was promised form the beginning and many more.


Hi @sebi675 ,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

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