Update not shown in system update in setting

[atulgupta19320]

Please tell us some basic information before asking for help:
Model Name:ASUS_X01BDA
Firmware Version:JP-16.2017.2011.105-20210108
Rooted or not:Not
Frequency of Occurrence: Unknown
APP Name & APP Version (If your issue relates to the app): System Update in Setting
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
atulgupta19320@gmail.com
Please solve this issue and I am able to update my phone to Android 10 and using the google sites.All the sites are closed automatically



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[atulgupta19320]

Solve this issue please

[Aureliannn_ASUS]

Hi, according to your question, have you confirm the WIFI connection is normal?
Have you cross test with other phone?
May I ask whether your problem only occur when using Google site?
Is the problem occur after you update your firmware version to JP-16.2017.2011.105?
Thank you.