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Help Request: Salvage/Pull data using ADB/fastboot?

nasch007
Rising Star II

Greetings,

my Zenfone 8 is also failing. Seems to be caught in a loop/endless loading. Symptoms started a week ago, couple of random reboots I thought nothing of it. Today it random rebooted and is just stuck on the Zenfone "dancing dots" logo.

I can't start in Safe mode. The only way to get my phone to turn off or do anything other than dancing dots is to hold vol down + power, and then vol up to get to the bootloader.

I can get to fastboot/recovery, but that's about it. Miffed as I only bough this phone last June. It's been just over a year.

The phone is completely bone stock, no unlock, no root... am I able to either reinstall an OTA update and fix the booting problem (keeping user data intact?) or pull my data off using some commands to copy it off the phone to my computer?

I have access to PC and Linux. Any help would be appreciated. Looked up a few guides but all I've seen requires you to be rooted/unlocked bootloader.

5 REPLIES 5

Vladd27
Star I

Did you manage to get your data from phone?