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Enable to turn on/off notification in Zenfone 8 Phone app

jumpwood
Star I

Is not possible to turn on/off notification in application Phone. I can't see aby notification in pop bar about calls - missing calls. I didn't change anything. I already tried restart my phone, clear cash data, but nothing work. Any idea what to do?

2 REPLIES 2

keren_ASUS
Moderator
Moderator

Hello,

 

Can you go into settings > battery> and make sure that background app management is disabled? 

 

Thanks! 

 

It is not problem that notification appear later, but they do not appear at all. So I tried change background app management in battery settings but nothing happened after I restart my phone.

I also instaled new app for calling (Google phone) and change it like my new phone app, but it was not possible to change any settings in this app. BUT... When I set this phone app like this, it was possible to change about my old app for calling. I do not get it. So I activated notification and switch it back to my old calling app, but it was again in active and i was not possible to turn on or off notification.in attachment So I deleted Google app. Also I notised, that I have two apps for calling in phone.in attachment Both are there from beggining, but one is normal, and another is system app. Also I had one missing phone call Yesterday after a week, which had notification in phone, but no other many missing phone which I tried.

It looks like some app or part of app blocks calling app, but i do not know which one.

I also did not see phone icons in app, only my calls to everyone.in attachment

Both Apps for calling are in phone from beginning, but it is not possible to delete them.

I tried contact help link from Asus, but they recomened me save data and hardwere format restart.🤦

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