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A11 major problems with Gmail notifications

fear_dot_com_20
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!
130 REPLIES 130

Roystoys
Zen Master III
I have just been checking notifications and if I set a reminder I get no notification but if I set it as a task I do and all the guys in this post are spot on it worked perfectly on A10 but totally a nightmare On A11.
Is it Google or have the Asus boffins missed or messed this up ??

fear_dot_com_20
Rising Star II
So even with the changes I did on battery for gmail, still I am getting some emails late, like today I got an email that I was supposed to get yesterday....but this is coming from the email linked with the gmail account (an yahoo email)

skipwoof
Star III
Roystoys

I have just been checking notifications and if I set a reminder I get no notification but if I set it as a task I do and all the guys in this post are spot on it worked perfectly on A10 but totally a nightmare On A11.

Is it Google or have the Asus boffins missed or messed this up ??


View post
Ah you are right... no notification with the reminder, and a notification with the Task.
Since this is happening only with my ZenFone under A11 and not with my Nokia also under A11, I would say issue is with ZenFone... 💁‍♂️

skipwoof
Star III
Ok, according to this old post : www.reddit[.]com/r/GooglePixel/comments/a3edwu/google_reminders_not_working_i_may_have_a_fix/ (I'm not allowed to post links)
If we remove the updates of the application, it fix the issue for the reminder. I tried, and... exact, it solves the issue. Notifications are back.
Updating the application via Play Store to latest version will bring back the bug.
Anyway, issue occurs only with ZenFone, so... 💁‍♂️