Why There is no Video call Feature in Failed through Volte like Other Phone.
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08-24-2019 08:13 PM
Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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5 REPLIES 5

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08-30-2019 11:00 AM
Can you please rephrase the question? Do you mean why is there no Video call feature with VoLTE?
What is your region and what wireless provider are you using?
What is your region and what wireless provider are you using?
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09-05-2019 05:01 AM
Sorry,I am Using JIO in India.
Even a low Budget Phone is having Video calling Feature Directly.
Where as ,I have to call through Whatsaap/Google Due/Skype.
That really Strange.
Even a low Budget Phone is having Video calling Feature Directly.
Where as ,I have to call through Whatsaap/Google Due/Skype.
That really Strange.

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09-05-2019 09:21 AM
Native video calling is currently only widely available in India, and we have multiple regions on the same firmware. For that reason we are not supporting native video calling. As you mentioned, it is available through third party apps.
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09-05-2019 10:27 AM
LP_ASUSbut you should implement this feature as its a highly required feature in india, as all indian who bought this device trusted asus of a flagship device.Native video calling is currently only widely available in India, and we have multiple regions on the same firmware. For that reason we are not supporting native video calling. As you mentioned, it is available through third party apps.
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