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Phone audio from wrong speaker

guntherguerra
Star III
Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?
69 REPLIES 69

kelly0651
Star I
I am having this exact same issue. I hope they fix this soon.

sathish281295
Star III
Call sound issue

hewer
Star II
+1
Same issue, I'm on the latest firmware as well.

ashishkals
Star I
Same issue here. T Mobile, 1911.110, and switching to speaker and back fixes the issue. Please get us a fix Asus as it's super annoying.
Thanks,

skylerwolfe
Zen Master I
Updated to 119 today (full zip, not OTA) via recovery. Just tried one incoming call and the audio worked correctly. Will try to test more extensively when I have time.