Performance loss on Android 10
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11-15-2019 09:08 AM
The phone runs smoothly for several hours, and sometimes (once or twice a day) it gets really slow for 10 to 20 minutes. Switching between apps takes several seconds, rotation too and the response time when clicking is a lot longer than usual.
This seems to happen in any app ( youtube, chrome, Instagram...) and without doing a heavy task like launching several large apps at a time. I also didn't install any apps since the update.
Another issue is that RAM management is way more aggressive, nothing stays in ram for mor than a few hours, while before I had pretty much all the frequently used apps in memory at all times. In the mobile manager, I noticed that ram use never goes past 4.5gb (6gb model) while it was always at 5.5 on Pie. This gig seems to make a big difference. I updated last week so optiflex should be working normally by now.
I would like the dev team to work on that, because these issues are not normal for a flagship phone.
I'll also throw some bugs I noticed since 10:
- Sometimes the recent apps takes me to a random app instead of the latest one used.
- Power master constantly shows the notification saying that an app is using battery in the background when using a music app (didn't do that before).
- Sometimes swiping down on the home screen and/or on the fingerprint scanner to go to the notifications doesn't work
- Using split - screen still shows the 3-button navigation bar instead lf using the gestures.
Thank you guys if you can work on this.
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11-17-2019 10:34 AM
MananI think you should because it seems to be working for most people. Also like @prashanth said a factory reset can solve the problem. But I really don't want to factory reset so i'll wait a bit to see if the mods @Anders_ASUS and @LP_ASUS can relay it to the devs.@Mr.Doge after reading your comments i m afraid of updating my phone to android 10 as its working awesome for me on android 9...whats ur opinion should i update it or not??
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11-18-2019 03:51 PM
Mr.DogePeople have been having various random issues that were mostly all resolved by a factory reset. For those that weren't we're investigating what's happening on a case by case basis.https://zentalk.asus.com/en/discussion/comment/28272#Comment_28272
I think you should because it seems to be working for most people. Also like @prashanth said a factory reset can solve the problem. But I really don't want to factory reset so i'll wait a bit to see if the mods @Anders_ASUS and @LP_ASUS can relay it to the devs.
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I'd be happy to log your phone now if you want, but a factory reset really seems like the most painless option. It might take a few weeks to hear back from a phone log investigation. Do you want to deal with this for weeks before attempting a factory reset?
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11-18-2019 09:26 PM
There is lag while switching and using apps. Worst impact can be seen on fingerprint sensor. It was awesome however after update it's frustrating and slow.
Aux connection to automobiles have stopped working for phone calls, now I need to rely on phone speakers.
I feel that camera app too have been impacted, photos under unnatural or low lights have higher noise compared to previous version.
Waiting for a patch or update to resolve all this, else want an option to downgrade. Some how this option has been given to Asus USA customers.
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11-19-2019 12:49 AM

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11-19-2019 01:01 AM
BoldTankYou CAN downgrade it officialy if it hasn't met your expectations.I have gone through most of the comments and agree that Android 10 upgrade is not upto the mark. I expected much better from Asus. Given an official option I would definitely downgrade to Android 9.
There is lag while switching and using apps. Worst impact can be seen on fingerprint sensor. It was awesome however after update it's frustrating and slow.
Aux connection to automobiles have stopped working for phone calls, now I need to rely on phone speakers.
I feel that camera app too have been impacted, photos under unnatural or low lights have higher noise compared to previous version.
Waiting for a patch or update to resolve all this, else want an option to downgrade. Some how this option has been given to Asus USA customers.
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