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My phone keeps restarting again and again

Please tell us some basic information before asking for help:
  1. Model Name: Asus 6z (zenfone 6)
  2. Firmware Version: WW-16.1220.1906.167
  3. Rooted or not: No
  4. Frequency of Occurrence: Continuously 
  5. APP Name & APP Version (If your issue relates to the app): 
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I recently bought Asus 6z on 25th July. I installed the latest update and after usage of couple of days the phone kept rebooting again and again. Before rebooting started, the sim signals kept turning off and on again. I did a factory reset as well but the problem remained. 
Please provide a solution to this as many others here are also facing the problem. It cannot be a hard ware issue as the problem started AFTER the latest update (after reading all related threads here). 
41 REPLIES 41

gauravosingh199
Star II
Pranit

I am facing the same issue from last couple of days. 14 Aug 2020 was last day of 1 year warranty and after that is started going haywire....quite smart ha..:(

Now if it's an hardware issue then I would say it's shame. Asus has lost my trust.

How much it cost to change the motherboard?


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Around 20k

ashish123aamf
Star I
tuhin.mdasad14

This restarting problem how can I fix,if do downgrade system update to 156,Will it fixed???


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no I did it , but it’s still occurring