My Asus ZenFone 6 model Mobile is restarting again and again often after the Android 10 update!

[snhrathi7]

My Asus ZenFone 6 model Mobile is restarting again and again often after the Android 10 update! How do I rectify the issue?

[yilmazaksu]

I have the same problem and it is funny to hear from you that ''most of our users upgraded without issues''
I have still have that issue even that is my 3rd reboot.
Every time i download my apps again and again...
Could you please solve the problem???

[yilmazaksu]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/26506#Comment_26506

You should do the same. There's no reason why your phone shouldn't work with Q

View post

Maybe there is a reason but maybe you can not find it haaa???

[igricart]

I was having the same problem. Today I saw this post

tomailsushant123
Please tell us some basic information before asking for help:

1. Model Name: Asus 6z (zenfone 6)
2. Firmware Version: WW-16.1220.1906.167
3. Rooted or not: No
4. Frequency of Occurrence: Continuously 
5. APP Name & APP Version (If your issue relates to the app): 
   

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I recently bought Asus 6z on 25th July. I installed the latest update and after usage of couple of days the phone kept rebooting again and again. Before rebooting started, the sim signals kept turning off and on again. I did a factory reset as well but the problem remained. 
Please provide a solution to this as many others here are also facing the problem. It cannot be a hard ware issue as the problem started AFTER the latest update (after reading all related threads here). 

My phone keeps restarting again and again

I just downloaded the most recent firmware from
ZenFone 6 (ZS630KL) BIOS & FIRMWARE | Phone | ASUS GlobalAnd then followed the steps recommended:
"1 download firmware (do not unzip folder because it's signed) 
2 copy UL-ASUS_.... .zip file to SD card 
3 power off your device 
4 press vol+ and power keys
5 press vol - key to choose Recovery mode
6 press power key
7 press vol- key to choose apply update from SD
8 press power key and wait"

And so far ... so good.

I hope that helps.

[Desislava]

I'm quoting myself here since I have the same problem:
https://zentalk.asus.com/en/discussion/comment/38636#Comment_38636
Attaching the logcat, too.
I will soon downgrade the OS to Android 9 and if this doesn't work either... as much as I love my current phone I'll probably switch to OnePlus 😞
PS: I'm back to Android P and so far so good. I won't update soon for sure.

[mohanbabli61]

My asus is rebooting again and again..I am using this from 23 March 2020..I am having patience that it might get corrected by the faults..but one thing I must say that this was not expected from ASUS because I have used zenfone 2, zenfone 3 and zenfone 5..the all have given me a strong performance which made me believe that this is the worlds best cell phone company to be trusted but now 6z is making me to change my thinking...
And this problem started after I updated my asus to android 10..
Kindly do something regarding this hardware...I have waited 3 months for this cell phone...kindly pay attention towards your customers...
Warm regards
Sandeep Singh