Front camera not working

[Rupesh_Kumar]

My Asus 6z Zenfone front camera is not working after android 10 update.it works well before update.Now it's always show "Camera can't flip".Please fix the bug as early possible.

[Rupesh_Kumar]

nehab912

I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.

Even I started facing this issue on 2nd March after installing the update. The camera randomly stopped working. I never had to restart my phone due to camera problems, there were none, other then the usual cannot flip, it always worked after retracting.

I took the SMMI test and it failed. Now today, I factory reset my phone and it still doesn't work.

Have you been able to fix it in your Your phone Rupesh?

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I tried everything but my front camera of phone is still not working.its happens after update android 10.

[nehab912]

Rupesh Kumar

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

I tried everything but my front camera of phone is still not working.its happens after update android 10.

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My camera actually worked yesterday out of nowhere and suddenly by evening it started giving the same problem.

[Rupesh_Kumar]

nehab912

I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.

Even I started facing this issue on 2nd March after installing the update. The camera randomly stopped working. I never had to restart my phone due to camera problems, there were none, other then the usual cannot flip, it always worked after retracting.

I took the SMMI test and it failed. Now today, I factory reset my phone and it still doesn't work.

Have you been able to fix it in your Your phone Rupesh?

View post

nehab912

I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.

Even I started facing this issue on 2nd March after installing the update. The camera randomly stopped working. I never had to restart my phone due to camera problems, there were none, other then the usual cannot flip, it always worked after retracting.

I took the SMMI test and it failed. Now today, I factory reset my phone and it still doesn't work.

Have you been able to fix it in your Your phone Rupesh?

View post

nehab912

I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.

Even I started facing this issue on 2nd March after installing the update. The camera randomly stopped working. I never had to restart my phone due to camera problems, there were none, other then the usual cannot flip, it always worked after retracting.

I took the SMMI test and it failed. Now today, I factory reset my phone and it still doesn't work.

Have you been able to fix it in your Your phone Rupesh?

View post

Nope nehab912..Still my phone front camera is not working.its shows camera cannot flip everytime.Am also reset my handset but nothing happens.

[nehab912]

Rupesh Kumar

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

Nope nehab912..Still my phone front camera is not working.its shows camera cannot flip everytime.Am also reset my handset but nothing happens.

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So it doesn't flip at all ?
I am having this issue intermittently.. I need to restart and it works for sometime. I think it is a software issue because the camera flips but there's something with the update itself. So I am waiting for an update now, I hope it is fixed soon, can't keep restarting the phone daily ?

[nehab912]

Rupesh Kumar

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

https://zentalk.asus.com/en/discussion/comment/47200#Comment_47200

Nope nehab912..Still my phone front camera is not working.its shows camera cannot flip everytime.Am also reset my handset but nothing happens.

View post

Hey Rupesh,

I just wanted to check if you're still facing this issue or did you manage to get it resolved ? If yes, how did you get it resolved completely ?
In my case, the problem suddenly stopped occuring and for some time camera worked fine but recently the front camera has started giving me the same problem.
I would like to know what can be done so that I get rid of this problem it's really giving me a hard time !
Thanks 🙂