Earphones fit into the 3.5mm jack bit loosely

[rcsl_contato]

Hi there! I can't plug completely my earphones (ASUS and JBL earphones) into the earphone jack (no click sound). The 3.5mm earphones jacks are recognized by the phone, but they come off without much effort.
Is this normal?
Thank you!

[rcsl_contato]

I've solved my problem. I forced the plug into connector.

[alexalbert03]

rcsl.contato

I've solved my problem. I forced the plug into connector.

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Yea , I was about to say that. The jack connector of 6z is pretty firm, you need to give some force . Once you connect , its there for good.