[Clarified] LED notification is not working!

[steven1a]

I had the normal zenphone 6 short time ago and gave it back because the LED notification with my messenger was working only after a factory reset with a fresh installed telegram messenger app.It stops working immediatly completly when I install whatsapp or any other app like gmx email.

I am NOT talking about choosing the color of the LED notification. I am talking that the LED notification is not working at all.

Now I have the zenphone 6 edition 30
I find the same bug!!! I searched around and found this problem is not new for asus phones , it exist since years!
It is so annoying!!!!
Why is ASUS not capable to delivery such a simple function?

I am thinking about returning my phone again and stay with samsung note again.

[CH_ASUS]

steven1a

I got it !

Amazing reason and easy solution.

The Zenphone is not working properly with the standard setting of telegram showing a BLUE LED light as LED notification and other apps together.

Solution:

In the Telegram app settings "Notifications and Sounds" and then "Private Chats" you can choose "LED Color".

It is working with white, green, yellow and red color - cyan is showing green color , purple is showing red color

but with the blue LED setting the zenphone 6 shows NOTHING!

Why this blue LED was working with a fresh initialized or factory reset zenphone - who am I to know that? Fact is the LED function is not working as it should. With my Samsung note9 or any other phone I NEVER experienced a problem with LED notifications.

=> ASUS should eliminate this annoying BUG !

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Nice spotting. We'll debug a bit ourselves as well and pass it to the devs as a topic for improvement.

[steven1a]

ColorSage

https://zentalk.asus.com/en/discussion/comment/17346#Comment_17346

As far as I know, Zenfone 6 doesn't have blue LED so I don't know how did you manage to see it.

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I was talking about the LED notification settings "blue" in telegram
?
With a fresh initialized asus zenphone 6 telegram LED notification shows a GREEN blinking LED - but later it shows no notification anymore. You have to adjust that color manually to another color to get the LED notification back.
Was that now excact enough ? ?

Maybe one of the 200 million telegram user owns a zenphone 6 and need that info till asus is finally eliminating that BUG....