battery overheat warning when charging

[mak_mahesh786]

i recently manually updated my asus 6z, and now whenever i plug my charger, after sometimes it shows me that battery is overheating and the charging is stopped temporarily. is anyone facing same problem?

[mak_mahesh786]

juat now again i faced the issue of overheating

[mak_mahesh786]

how much screen on time you getting after the latest update

[mihaiambrono]

Hi,
I just bought 6z two days ago, and facing the same issue. The battery is overheating and the charging is stopping because of that. Would like to mention that during charging the phone is idle, room temp around 23_25 degrees celsius. Below is the message that I am getting during charging. Also noticed that the message pops up when the battery is charged between 60%-70%. Any help would be awesome.

Thanks,
Alex

[mihaiambrono]

Anders_ASUS said:

Hi! is it ok with you to create a bug repport and send it to me as a private message?

Please generate it right after the issue appears

To generate a bug report you need to

1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.

2. Go back to system --> Developer options --> Take bug report --> interactive report

Save the report to your google drive and share the link with me via private message. Please also make sure that everyone with the link can view the file so I can pass it on to our developers.

Hi,
Any updates on this one?
Thanks,
Alex

[kikoly]

mihaiambrono 說:

Hi,
Any updates on this one?
Thanks,
Alex

Please update the firmware to 16.1220.1906.167