Audio file popping after transfering from pc trought usb c to my zenfone 6.

[zarnovicana]

So I have lately this issue going on with my asus zenfone 6. After latest update every audio file that I tranfer trough cable to my phone from my pc makes popping noises randomly across the tracks....I was curious so I switched to a new cable but the issue doesnt seem to stop. I tried to copy audio tracks from my phone (that were already there, not the ones which I had problem with) to pc and they were completely fine when played....so I guess its just a one way issue with copying files from pc to phone.....dont know why this happens....but im sad, cause i dont even have the phone for a year...and data transfer trought usb c is important for me. (And yeah, when transfering the files wirelessly to phone from pc...they work normal)
PS: I also checked my headphones so I definitely know that there is not problem with them

[zarnovicana]

Anders_ASUS

https://zentalk.asus.com/en/discussion/43207/audio-file-popping-after-transfering-from-pc-trought-us...

https://zentalk.asus.com/en/discussion/comment/146531#Comment_146531

I believe what jis asked is if you have transferred those files that you transferred from your phone to your PC back to the phone again via cable? Can you please post one of the audio files here which you're having issues with so I can replicate on my device

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So when I transfered one of my old audio files from my phone to pc...they seem to be normal....but when i tranfered them back.....they started to have those popping noises all around again....im posting here tracks before and after transfering to my phone via usb c cable (the song is reduced in length so u dont have to listen trought the whole thing and search for the pops)

[zarnovicana]

_jis_

Clean the USB-C port on your phone and test again.

https://www.ifixit.com/Answers/View/382427/Whats+the+best+way+to+clean+and+maintain+the+USB-C+port

https://www.businessinsider.com/how-to-clean-usb-c-port

https://www.reddit.com/r/GooglePixel/comments/8e9iva/tip_clean_your_usbc_port_from_time_to_time/

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Thanks for advice...but unfortunately the noises are still there after cleaning and transfering new files 😬

[_jis_]

zarnovicana

https://zentalk.asus.com/en/discussion/comment/146680#Comment_146680

So when I transfered one of my old audio files from my phone to pc...they seem to be normal....but when i tranfered them back.....they started to have those popping noises all around again....im posting here tracks before and after transfering to my phone via usb c cable (the song is reduced in length so u dont have to listen trought the whole thing and search for the pops)

https://us.v-cdn.net/6031231/uploads/WB641VM7ZSW9/sat1r-destiny-5bfeat-mystic-child-5d-moved-to-phon...

https://us.v-cdn.net/6031231/uploads/XFYM28IOCBZZ/sat1r-destiny-5bfeat-mystic-child-5d-original.mp3

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Your files are clearly binary different:

If cleaning the port didn't help, there's only service left. They'll have to replace the port plate.

[zarnovicana]

_jis_

https://zentalk.asus.com/en/discussion/comment/146700#Comment_146700

Your files are clearly binary different:

If cleaning the port didn't help, there's only service left. They'll have to replace the port plate.

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Thanks for help🙏