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After upgrading to android 10 today, My phone is restarting randomly

Ishan
Star III
After upgrading to android 10 today, My phone is restarting randomly after every couple of minutes. Is this a known issue or has this happened to anyone else?
8 REPLIES 8

sixth_pr1m3
Rising Star II
LP_ASUS

I'm sorry that your phone is affected, but yes this is a hardware issue. Please contact your local ASUS repair center.


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I am having the same issue. I have been a beta tester and I never had an issue before the latest update. Sometimes the phone restarts with a long beep sound.

Ishan
Star III
Update: The issue remains the same and becoming bit of a headache now. Out of no where it will suddenly start rebooting.

Anders_ASUS
Hall of Fame III
Reset your device. It will probably not help but maybe. If it still restarts after a reset, then you need to send it for repair.

sixth_pr1m3
Rising Star II
Anders_ASUS

Reset your device. It will probably not help but maybe. If it still restarts after a reset, then you need to send it for repair.


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Reset is just temporary fix. I have confirmed it.