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About Charging

ranathpodem
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 6Z
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: This is the first time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The charging indicates single + symbol while charging and shows fast charging. What is the problem?
screenshot-20200825-132338837.jpg
screenshot-20200825-132338837.jpg
screenshot-20200825-132930018.jpg

3 REPLIES 3

ranathpodem
Star III
Yes , I'm using the same cable and power bank from past 2 months but this appeared for the first time.

victor010
Zen Master III
Hi there, request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information

raju_cybertec
Star III
Last August security update is very buggy update s me issue are:
Phone restart issue
Heating issue when use mobile data
File manager not working
Network issue
Charging issue

Asus creating bug