wide angle camera not working

[hkorkut]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My zenfone 5z phone's wide angle camera is not working
It stays on a black screen. It hangs.
Many users are having this problem. Please find a solution to this.

[hkorkut]

I will write every day until a satisfactory answer is given.

[Jiaszzz_ASUS]

Hello hkorkut ,
Sorry for the slow reply.
There will be maintenance costs if the device is no longer under warranty.
The test results and charges of the repair center shall govern.

[hkorkut]

We are talking about a chronic problem here. So it's an Asus issue.

[hkorkut]

Another day without a satisfactory answer...

[hkorkut]

So far, which problem posted here has a serious solution been found?
Let me tell. None.