07-15-202210:56 AM - last edited on 01-16-202401:06 AM by ZenBot
Please tell us some basic information before asking for help: Model Name: Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== My zenfone 5z phone's wide angle camera is not working It stays on a black screen. It hangs. Many users are having this problem. Please find a solution to this.
I sent my phone to Asus Turkey service. Repair was offered with a fee of 7100 TL. I was told that the wide angle camera is not working due to a 4 year old device and motherboard failure.Asus wide-angle camera failure is a common problem of many users and this is a chronic problem. In addition, the ghost screen problem is also a chronic problem. Isn't this fee, 7100 TL, too much for these?
I changed the battery of my device for 359 TL at the authorized service. With a fee of 7100 TL, motherboard, screen, camera replacement is very expensive. In addition, these problems are chronic problems and ASUS should support the user in this case.