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Touch error using phone when charging

aanujkumar12332
Star II
Please tell us some basic information before asking for help:
Model Name:Asus Zenfone 5z
Firmware Version:100.10.107.110
Rooted or not:No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Asus is irresponsible Everytime
After latest update 100.10.107.110 touch error faced using my phone when my phone is connect charging
Everytime Asus is got me disappointed
Asus every update is full of bugs why Asus why?
Many problem faced like battery drain very fast or battery backup is very poor
Who's is there same problem faced as me plz tell me
Asus plz fix all problem as soon as possible
6 REPLIES 6

AmitGarde
Community Legend II
aanujkumar123321

Please tell us some basic information before asking for help:

  1. Model Name:Asus Zenfone 5z
  2. Firmware Version:100.10.107.110
  3. Rooted or not:No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Asus is irresponsible Everytime

After latest update 100.10.107.110 touch error faced using my phone when my phone is connect charging

Everytime Asus is got me disappointed

Asus every update is full of bugs why Asus why?

Many problem faced like battery drain very fast or battery backup is very poor

Who's is there same problem faced as me plz tell me

Asus plz fix all problem as soon as possible


Touch error using phone when charging
Please explain your problem more clearly & at what scenario did problem occur?

aanujkumar12332
Star II
,अपडेट करने के बाद जब मे फोन चार्जिग पर लगाकर use करता हूं तो स्क्रीन automatically टच होती रहती है swipe up or down करने पर भी automatically touch और click हो जाती है और content play हो जाता है
ये problem सिर्फ चार्ज करते वक़्त फोन को use में आती है अब बताओ में क्या करू
और बैटरी backup तो बहुत कम हो गया है
रात में automatically 20% -30% battery drain हो जाती है plz tell what do I?

AmitGarde
Community Legend II
aanujkumar123321

,अपडेट करने के बाद जब मे फोन चार्जिग पर लगाकर use करता हूं तो स्क्रीन automatically टच होती रहती है swipe up or down करने पर भी automatically touch और click हो जाती है और content play हो जाता है

ये problem सिर्फ चार्ज करते वक़्त फोन को use में आती है अब बताओ में क्या करू

और बैटरी backup तो बहुत कम हो गया है

रात में automatically 20% -30% battery drain हो जाती है plz tell what do I?


View post
Are you using non-original charger? This happens if charger is not from Asus also sometimes if Usb cable doesnt match than always this problem may occur try to change usb cable if you are using original adaptor
For battery drain 20-30% i suggest you to factory data reset your device this will surely bring improvements to backup there may be some bug which will be vanished after factory data reset
settings>system>reset options>erase all data
Note:- please dont forget to backup your imp data before you factory data reset
Thanks!

aanujkumar12332
Star II
Yes bro
में किसी दूसरी company का charger use कर रहा हूं लेकिन वो fast charger है उसके voltage Asus के original adapter के voltage के same है और मेरी cable Asus की original cable है
मेरा जो charger है दूसरी कंपनी का वो भी 18 watt की charging support करता है
तो क्या bro ये वास्तव में चार्जर की problem है क्या आपके फोन की battery backup सही है आपकी battery drain नहीं होती ??
Please sir बताए क्या मुझे Asus का original adapter लेना चाहिए
क्या ये battery backup problem adapter की वजह से है ? Please reply me sir