Please, help
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01-24-2019 07:08 PM
I can't send any messages. It always say "Message not sent. Phone number formatted incorrectly." Please fix it.
3 REPLIES 3
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01-27-2019 06:38 PM
Hi lenlenmilallos,
Good day,
Are your firmware version currently on version WW- V16.0610.1901.74? Android message version 3.9.039?
If yes. Please kindly update the firmware to the latest WW-14.02.1808.63 for a check.
Have you denied the Android message app in the mobile manager app > auto-start manager?
If yes. Please kindly change it into "Allow" and also kindly refer below instructions as below.
https://www.asus.com/support/FAQ/1032105/
Thank you.
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01-28-2019 03:19 AM
Emilee_ASUS posted on 2019/1/28 10:38 Hi lenlenmilallos, Good day,Hi. I didn't click any button. I was just typing then suddenly that's what happen. Anyway thank you for your response. I hope I can fix this.
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03-27-2019 01:37 AM
Hi lenlenmilallos,
Good day,
I would suggest you update the firmware to the latest WW-v16.0615.1903.92 for a check.
If this problem still persists, please kindly show me this error screenshots when you encounter this problem.
Thank you.
![](/skins/images/0AC844F3E023248AF4893724047A2057/responsive_peak/images/icon_anonymous_message.png)