06-02-2020 07:35 AM
Solved! Go to Solution.
06-02-2020 07:52 AM
joglekar.akshay58This thing happens to me also and this is not a software problem. Clean your headphone jack at service center or any mobile service shop then it will work fine.Please tell us some basic information before asking for help:
- Model Name: Asus Zenfone 5z (128 GB)
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: All the time since a day
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Since today morning, whenever I plugged in my earphones in my Zenfone 5z, the volume shot up to full. Also, Google assistant started turning on automatically very frequently. Sometimes, the phone automatically stopped or paused playing any songs if I was playing them. Sometimes when I turned the volume down, it would still go up either instantaneoulsy or over a certain period of time.
Phone software bugging after plugging in headphones.
06-02-2020 07:52 AM
joglekar.akshay58This thing happens to me also and this is not a software problem. Clean your headphone jack at service center or any mobile service shop then it will work fine.Please tell us some basic information before asking for help:
- Model Name: Asus Zenfone 5z (128 GB)
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: All the time since a day
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since today morning, whenever I plugged in my earphones in my Zenfone 5z, the volume shot up to full. Also, Google assistant started turning on automatically very frequently. Sometimes, the phone automatically stopped or paused playing any songs if I was playing them. Sometimes when I turned the volume down, it would still go up either instantaneoulsy or over a certain period of time.
Phone software bugging after plugging in headphones.
06-02-2020 07:53 AM
06-02-2020 08:52 AM
Debasish SahooSir this is happening exactly same with me but with wireless Bluetooth earphones. Now what to do??? Repair bluetooth waves???https://zentalk.asus.com/en/discussion/29524/phone-software-bugging-after-plugging-in-headphones
This thing happens to me also and this is not a software problem. Clean your headphone jack at service center or any mobile service shop then it will work fine.
If your phone is within warranty period then go to any nearest Asus Service center.
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06-02-2020 09:16 AM
adityapruthi2001In your case factory data reset will help u fix ur problem try it once and if issue does not solve please let us know again 😊https://zentalk.asus.com/en/discussion/comment/85696#Comment_85696
Sir this is happening exactly same with me but with wireless Bluetooth earphones. Now what to do??? Repair bluetooth waves???
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