Primary camera blur

[ashish28216]

Please tell us some basic information before asking for help:
Model Name: Asus 5Z
Firmware Version:
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ashish28216]

Is there any fix for auto focus issue

[victor010]

Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup

[snizams]

@Victor0_ASUS So many users including me are facing this issue. No one has confirmed yet that the above solution you provided worked. This issue cropped in after the last (.70) update. Please work with a few impacted users and try to resolve this issue.

[dyan_ht]

Victor0_ASUS

Hi, we'd request you follow the below steps:

1. Check your phone for latest software version.

2. Go to Camera settings & try changing focus mode

3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

4. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

5. If still you face the issue factory reset your phone after taking a full backup

View post

I already did what you suggest on my zenfone 5 phone which is facing the same problem..
But none of this is work..
I also factory reset my phone but the blur still there..
It happened not just in zenfone 5z, but also in zenfone 5..
After we update, the camera getting blur..