Camera doesn't work properly, it fails to scan QR code

[Rahul_Sonkar]

Model Name: Asus zenfone 5Z

Firmware Version: QKQ1.191008.001.WW_user_100.10.107.123_20210131

Rooted or not: Not

Frequency of Occurrence: 9 out of 10 

APP Name & APP Version (If your issue relates to the app): Camera app

It started happening since 17th June 2024. Unable to scan QR code. I haave tried ckearing cache, storage, restarts. It fixes temporarily but after 10 mns it starts behaving same. Please help.

[realdanieldeepa]

I am also having same issue. Camera cannot focus QR codes. Please help. 

 

[Falcon_ASUS]

@realdanieldeepa 
Please following the FAQ to clear the camera data and check if the situation improves.
[Phone] Troubleshooting - I cannot launch the Camera
If the issue persists, it may be due to a faulty camera module.
Since your phone is likely out of warranty, there will be diagnostic fees and costs for any required parts during the repair process.
We apologize for any inconvenience caused. Thank you for your understanding.