Tima
Please tell us some basic information before asking for help:
- Model Name: 5z
- Firmware Version: 100.10.107.123
- Rooted or not: no
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Auto rotation does not work, gyroscope and accelerometer are missed in sensors list in android application, or in adb cmd, sensors dont work in any app/game.
Looks, like broken after update to last version, reboot didnt help.
After first reboot in safe mode, it worked few seconds, but then fully dont work everywhere.
Auto rotation not working, sensors missed
@Tima I tested with my ZS620KL, the auto rotation function can work normally. If it cannot be used normally in safe mode, I might suggest you to restore the system. Sorry for any inconvenience it may be caused.
Please try the following steps to access recovery mode for the Factory Reset:
0. Try to back up your data with USB cable. If you can not access the phone, please check if your google account or microSD card have auto backup your data.
1. Power off the phone, then keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration. Still keep pressing "volume down key"
3. Stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset">"Factory data reset"
5. "Reboot system now"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/Please note that once the steps are completed, all data, apps, settings and personal information will be deleted.
https://www.asus.com/support/FAQ/1036182/
