{5z} New bug while watching HDR videos on youtube.

[AmitGarde]

Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Youtube (HDR 4K VIDEOS) / version-16.06.34

While watching HDR videos on youtube i know user cant adjust splendid settings manually but just to cross verify i was giving it a try and i found a annoying bug
Steps to see bug:-
Start HDR video
Try to click on Auto temp icon from quick toggles
BUG:- you will see onscreen messege in Portugese language.
I believe messege i saw must be in english as my region is set to english but not in Portuguese language please look into this and fix it in next Upcoming FOTA
I tried clearing cache and storage of youtube app but still problem exists.
please take a look at screen recording about this bug👇👇
@Anders_ASUS @Christine_ASUS @Titan_ASUS @Kris_ASUS @ARP_ASUS @Gustav_ASUS @Falcon_ASUS
Thanks!

[Christine_ASUS]

Hi AmitGarde
Thank you for your asking. I just checked my device on  WW-100.10.107.110 with Youtube version 16.04.34/16.06.34, followed your steps and watched the exact same video, and the pop up notifications are both in English.
Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/

[JACKSPARROW]

AmitGarde

1. Model Name: ZS620KL
2. Firmware Version: 100.10.107.110
3. Rooted or not: Not
4. Frequency of Occurrence: Always
5. APP Name & APP Version (If your issue relates to the app): Youtube (HDR 4K VIDEOS) / version-16.06.34

While watching HDR videos on youtube i know user cant adjust splendid settings manually but just to cross verify i was giving it a try and i found a annoying bug

Steps to see bug:-

• Start HDR video
• Try to click on Auto temp icon from quick toggles

BUG:- you will see onscreen messege in Portugese language.

I believe messege i saw must be in english as my region is set to english but not in Portuguese language please look into this and fix it in next Upcoming FOTA

I tried clearing cache and storage of youtube app but still problem exists.

please take a look at screen recording about this bug👇👇

https://us.v-cdn.net/6031231/uploads/5MGUC159049C/2021-02-23-00-06-34.mp4

@Anders_ASUS @Christine_ASUS @Titan_ASUS @Kris_ASUS @ARP_ASUS @Gustav_ASUS

Thanks!

{5z} New bug while watching HDR videos on youtube.

Yes , Even I Tried Same Bug Happened On My 5z ... I Tried Safe Mode Also , Same Bug

[AmitGarde]

Christine_ASUS

Hi AmitGarde

Thank you for your asking. I just checked my device on  WW-100.10.107.110 with Youtube version 16.04.34/16.06.34, followed your steps and watched the exact same video, and the pop up notifications are both in English.

Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

https://www.youtube.com/watch?v=Q5AJ4kNGCFs

View post

Even safe mode has same behaviour language is not english in safe mode too... So how to fix this?
Also you can see one more user @JACKSPARROW having same problem.
Thanks!

[Manthan_Bhavsar]

Same here. Language is English. Even in safe mode it shows same notice in Portuguese.