{5z} New bug while watching HDR videos on youtube.
AmitGarde
Level 5
- Model Name: ZS620KL
- Firmware Version: 100.10.107.110
- Rooted or not: Not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app): Youtube (HDR 4K VIDEOS) / version-16.06.34
While watching HDR videos on youtube i know user cant adjust splendid settings manually but just to cross verify i was giving it a try and i found a annoying bug
Steps to see bug:-
- Start HDR video
- Try to click on Auto temp icon from quick toggles
BUG:- you will see onscreen messege in Portugese language.
I believe messege i saw must be in english as my region is set to english but not in Portuguese language please look into this and fix it in next Upcoming FOTA
I tried clearing cache and storage of youtube app but still problem exists.
please take a look at screen recording about this bug👇👇
@Anders_ASUS @Christine_ASUS @Titan_ASUS @Kris_ASUS @ARP_ASUS @Gustav_ASUS @Falcon_ASUS
Thanks!
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Comments
Hi AmitGarde
Thank you for your asking. I just checked my device on WW-100.10.107.110 with Youtube version 16.04.34/16.06.34, followed your steps and watched the exact same video, and the pop up notifications are both in English.
Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
Yes , Even I Tried Same Bug Happened On My 5z ... I Tried Safe Mode Also , Same Bug
Even safe mode has same behaviour language is not english in safe mode too... So how to fix this?
Also you can see one more user @JACKSPARROW having same problem.
Thanks!
Same here. Language is English. Even in safe mode it shows same notice in Portuguese.
Confirmed......
The only solution to this is use English US language. Then the pop-up notification will come in English language.
Yes very true i tried your method and it worked. 😊
But i wonder why other english languages does not support english notification pop up? I have set my device language as english india @Christine_ASUS please note this 👇
I dont know if this is a bug or mistake but english pop up does not work for any other system language apart from english US i guess you should report this to devs. I am using (English india) as my system default language.
Thanks!
Language bug. When set to US english pop-up notification is in English but when set to English India then their is some bug
Hi friends
Thank you all for your reply. After checking, I can duplicate the same situation.
Excepted this notification error on Youtube, do you encounter any other similar situation as well?
I am still checking, as soon as i found any i will report again
Thanks!
Hi friends
After checking with the relevant team, we apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. If there are other issues which have effects to your daily usage behavior, please do not hesitate to let me know. Thank you.
This Bug is not fixed yet with latest firmware version 100.10. 107.123 @Christine_ASUS @Anders_ASUS
Hi AmitGarde
As I mentioned above, after checking with the relevant team, we apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. If there are other issues which have effects to your daily usage behavior, please do not hesitate to let me know. Thank you.