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Zenfone 10 USB C port not working since last update

RafNab
Star I

Hi 

Is anyone else facing this issue. I am currently on Android 14 Build WW_34.1004.0204.65. 

My Zenfone 10's USB C port has stopped working completely. Won't charge when the phone is on, but will charge when the phone is off. No USB C accessories like USB C headphone and dacs work at all.

I am using the original USB C cable and brick. I have used others as well. Only charges when off. Need help.

 

Raf

1 REPLY 1

Kndiag
Star III

I have the same problem and there is no solution for this problem. Asus support can You help us?