Hi, @PBNterustechnology
Given these issues, I can understand your hesitation about potentially purchasing another Asus product in the future. Consistent software support, timely updates, and reliable app performance are reasonable expectations for a modern smartphone. The lack of action on your previous feedback and the ongoing technical problems you've experienced point to some systemic challenges within Asus' product development and customer service processes.
My recommendation would be to continue escalating your concerns with Asus, potentially through multiple channels (customer support, social media, etc.) to try and get a more meaningful response. If they are unable to satisfactorily resolve the issues you've faced, then it may indeed be prudent to consider other brand options for your next smartphone purchase. The longevity and dependability of the hardware is important, but the software experience is equally crucial. I wish you the best of luck in finding a device that meets your needs and expectations.
