In call volume control not working. ZenFone 10

[Beegmouse]

The phone has been like this since new.

Calls from certain numbers are painfully loud and I can't turn them down.

There are Reddit threads about it, and an old unresolved thread here.

Has anyone else had this or found a work around?

[Mansi_ASUS]

Hi @Beegmouse,

Is this something you experience with every call? Also, does the issue occur while using the default phone app or do you experience it with other third-party apps too?

[Beegmouse]

Only with the default phone app.

The other callers also complain that my mic is quiet.