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Experiencing Tidal Streaming Issues on Android 15 (Zenfone 10)

Fritfrall
Rising Star I

 

Hi everyone,

Since updating my Zenfone 10 to Android 15, I've been encountering random dropouts when streaming music on Tidal. Every time the music stops unexpectedly, the media player widget (the "Now Playing" display on my lock screen and in the drop-down menu) also disappears. Interestingly, I haven't experienced these issues on Spotify—it's only happening with Tidal. The only problem with Spotify is that I does not show "now playing" correctly on Bluetooth devices. Most songs and albums are now displayed as "Unknown" and I never had that problem before Android 15 either. I can live with this but it sure makes me think the problem does actually lie somewhere in the Android 15/Asus area rather than just Tidal.

I've tried pretty much everything I can think of:

Uninstalling and reinstalling the Tidal app

Clearing the app cache

Adjusting background activity and battery optimization settings

Testing different network connections

I even reached out to Tidal support, received some troubleshooting suggestions, and reported back, but unfortunately, nothing has resolved the issue. I’m curious if anyone else has had similar experiences with Tidal or other music services since Android 15, or if there's a known workaround.

 

Thanks

for any insights!

 

21 REPLIES 21

Fritfrall
Rising Star I

zwan33
Star II

Very similar problems with Blackplayer here. Adjusting settings doesn't help, the problem stays.

Please look at my new post linked above.

Mattias_ASUS
Moderator
Moderator

Hello everyone!
The team is working on this and a fix is planned for the next update!

I just noticed there are just more and more apps being added to the background check in developer options and it all seems very random. I hope this info is of use for the developer team.