ASUS - ZenTalk

No "Backup calling" on Zenfone?

Hi. I recently bought a Zenfone 10 and was really surprised to find there is no Backup calling option given it's a dual-SIM phone. ie, if SIM 1 is unable to make a VoLTE phone call, it uses VoWIFI over SIM 2's LTE data connection. This has been a sta...

Zenfone 10 Android downgrade from 14 to Android 13

Yesterday I put some MP3 files on my Samsung USB-C flash drive formatted with exFAT only to discover that now my Zenfone 10 which was upgraded to Android 14 no longer recognizes that format.After struggling to find a way to format my USB stick to FAT...

Finding a US Version Zenfone 10 w/ 16g ram and 512gb storage

So it looks like all US Version Zenfone 10 colors with 16gb/512gb are out of stock, and have been for several months. There are plenty of Global version one's with these specs, but since this would leave out a band used by T-Mobile. There are also pl...

Double touch to wake up produces vibration even when front camera sensor is covered

Hi,The option to wake up the phone with double touch is not working properly in some situations.When the phone is in the pocket or when in a call that the front camera sensor is covered, if a double touch is detected the screen is not waked up but a ...

Lost return

RMA: GBB4RB1204Regarding serial number: R6NVKD003663238. Very long story but cut short, my rog ally was returned on 21st November 2023  due to a defective sd card reader, in the process the product has been lost by the courier DPD that asus used. I h...

Zenfone 10 NFC problems

I just bought a new Zenfone 10, I've been using since November and I'm having problems with NFC. Most of the times it works, never had a problem in shops or supermarket readers.My problem is about every 10 times I try at London TFL services at least ...

Камера используется другим приложением

 Даже когда закрыл все приложения. 

The interface is cut off

Zenfone 10 USB C port not working since last update

Hi Is anyone else facing this issue. I am currently on Android 14 Build WW_34.1004.0204.65. My Zenfone 10's USB C port has stopped working completely. Won't charge when the phone is on, but will charge when the phone is off. No USB C accessories like...

"Phone" audio channel is randomly very quiet (topic reopen)

Original topic I'm creating a new topic, because the original one got closed.@Mansi_ASUS I received new information from Philips, that since the last firmware update they are unable to reproduce the issue, but on my side the issue still occurs, after...