Zenbook UX325EA stopped working

[simon44]

Zenbook UX325EA stopped working and interrupted my work. No prior warning.  Now it won't work on battery or AC power. BIOS date and time information doesn't stay at the set value. So CMOS battery problem(?), but where is the battery, what kind is it and how do I replace it?

Does anyone have any information about this?

[Falcon_ASUS · Accepted solution]

@simon44 
Based on your description, it is possible that there is a fault with the motherboard. We would recommend that you take your laptop to a repair center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.