09-21-2024 08:53 PM
Hello. I have a UX3402Z OLED model (Spanish keyboard) and on Windows, sound is not working since last Windows 11 upgrade. I have tried device manager to no avail.
On same machine running Linux, Pop_OS, Fedora, or Slimbook_OS audio works great. On Linux Mint, also no audio.
The text under the Fin key says: Sound by Harman/Kardon.
Thanks in advance!
09-23-2024 05:39 PM
@XE1UFO
If you have tested the audio device on different systems and it works properly, then hardware failure can be ruled out.
To eliminate the possibility of a system issue, we recommend reinstalling the Windows 11 system again to confirm.
[Windows 11/10] How to Reset (Reinstall) the Operating System
Sorry for any inconvenience it may be caused.
10-11-2024 09:44 AM
In preparation for the dreaded Windows 11 re-install, I began the laborious process of transferring my files to a backup drive. After several hours, I got a warning about Windows updating. When the update finished and I restarted the laptop, AUDIO WORKS FINE.
And suddenly audio also works fine in Linux Mint. Not in Manjaro.