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ZenBook S 16 UM5606 does not detect SSD

macherkasskii
Star I

Friday

My new laptop Asus ZenBook S 16 UM5606-PB99T does not detect SSD (Seagate FireCuda 530 ZP4000GM30013 (4000 GB, PCI-E 4.0 x4)). The FireCuda SSD does not appear in BIOS. Both the SSD and BIOS have the latest firmware. The BIOS version is UM5606WAAS.309 and the SSD version is SU6SM005. The FireCuda SSD works fine in another laptop, ASUS ROG Strix G17 G713PI. I replaced the FireCuda SSD in ZenBook with another SSD (WD_black SN850X) and WD works fine in ZenBook.

So the ZenBook S 16 does not recognize this particular FireCuda SSD, but it can work with another one.

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

Monday

@macherkasskii 
For this model, the maximum supported SSD size we have tested is 2TB. 
If you wish to use a larger SSD, we cannot guarantee its stability and compatibility.
We apologize for any inconvenience this may cause.

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