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Zenbook Sound Card Not Working in WIndows 11

XE1UFO
Star I

Saturday

Hello. I have a UX3402Z OLED model (Spanish keyboard) and on Windows, sound is not working since last Windows 11 upgrade. I have tried device manager to no avail.

On same machine running Linux, Pop_OS, Fedora, or Slimbook_OS audio works great. On Linux Mint, also no audio. 

The text under the Fin key says: Sound by Harman/Kardon. 

Thanks in advance!

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

Monday

@XE1UFO
If you have tested the audio device on different systems and it works properly, then hardware failure can be ruled out.

To eliminate the possibility of a system issue, we recommend reinstalling the Windows 11 system again to confirm.
[Windows 11/10] How to Reset (Reinstall) the Operating System
Sorry for any inconvenience it may be caused. 

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