Zenbook Pro Duo UX581GV Screenpad ghosting pixels

[Liviu]

Model: UX581GV.308
Frequency of occurrence: Always
Reset OS: Yes
Screenshot or video:
Battery or AC: Both
System: Windows 10 Pro 10.0.19042S
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Detailed description：
The 2nd screen of the UX581GV has ghosting pixels showing some lines of the default background image over other programs opened in full mode. It's a complete mess. Is there software to fix this?

[MotoWiZ]

Hi,
Can you post a picture? Can you try ScreenPad+ in touchpad mode to see if the ghost image disappears? Just to know if we are talking about dead/burn pixels or not...

[Liviu]

As you can see, there are some lines on the screen.

[MotoWiZ]

They appear even on boot, or only after, in windows environment?
It seems to be a straight line like one on a defective screen.
Use this to test your screen and post your results.
EIZO monitors for offices, photos & design, medicine, gaming and industryDon't need to install any software just open the webpage maximized in the ScreenPad+ and run the test. Slide up with your finger to go through all the tests.

[Liviu]

MotoWiZ

They appear even on boot, or only after, in windows environment?

It seems to be a straight line like one on a defective screen.

Use this to test your screen and post your results.

https://www.eizo.be/monitor-test/

Don't need to install any software just open the webpage maximized in the ScreenPad+ and run the test. Slide up with your finger to go through all the tests.

View post

The line is the one that is vertically not horizontally. The horizontal line is from the app that is opened, and it is supposed to be there. I've marked the shadow that appears even on boot time.