05-04-2023 12:16 AM
My zenbook oled 14 is not connecting through type c with Samsung M8 smart monitor. HDMI is working. Other laptopa is perfectly connecting with the monitor with the same cable. What should I do? Suggest me.
05-04-2023 05:36 PM - edited 05-04-2023 05:37 PM
@linkon
Could you please tell me what's the full model name of the laptop you are using?
Thank you.
How to find Model Name
05-04-2023 06:55 PM
Zenbook UX3402ZA_UX3402ZA
05-04-2023 08:09 PM - edited 05-04-2023 08:09 PM
@linkon
We have checked that your laptop's Type-C port supports video output. If there is no display when connecting the Type-C port to the monitor, we suggest you refer to the following FAQ for troubleshooting. Sorry for any inconvenience it may be caused.
[Notebook/Desktop/AIO] Troubleshooting - How to fix USB Type-C problems
05-05-2023 03:59 PM
The camera with the monitor... the speaker connected with the monitor is easily detected through the type c port. I have even used it. Only the monitor is not detected :(. I am just confused