System: windows 10
Battery or AC: AC
Model: ASUS ZenBook 15 UX533FD
Frequency of occurrence: -
Reset OS: -
Screenshot or video: -
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Detailed description:
Hi please help,
I suspect its software issue that causing this connection issue. I tried another laptop and both works fine (mainly external monitor display, cables). For this model of laptop, my laptop will prompt the connection sound and tries to display to the 2nd monitor. But the 2nd monitor keeps saying no signal.