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Windows Update Realtek errors

RoMagura
Star II
System: Zenbook Flip 15 Pro OLED, Windows 11 22H2
Battery or AC: Both
Model: UP6502ZD.305
Frequency of occurrence: Always present
Reset OS: 2 weeks ago, not for this
Screenshot or video: Picture attached
========================
I ran Windows update today and everything seemed to go smooth except for some Realtek software components. Screen snips are shown below.
Under Windows Update it shows pending updates available for the Realtek items, however, hitting Download & Install results in a very rapid transition to a retry option and an error code 0x80248007.
Under driver update history, there are lines and lines of Realtek updates, both successful and failed for the subject Realtek versions. I grabbed a screen shot that shows the last successful updates and then failures since then. Strange is that the last successful updates are the same version as what Windows Update is constantly trying to install.
The "Last Checked" time does not update. It seems Windows is unable to check or refresh available updates with this error in the way.
I have run the Windows Update troubleshooter with no improvement. I have run DISM and sfcscan with no errors found. I have also booted into Safe Mode and deleted the Software Distribution folder under C:/Windows/SoftwareDistribution to clear out anything old.
As an aside, 2 weeks ago I did a complete reset and installed a fresh copy of the OS from Asus using WinRE because the laptop kept freezing. The freezing issue went away with the fresh install of Windows, but it takes a while for me to get all my software installed again and to setup my licenses. I am not going to reset Windows and do this again.
Thanks for any help,
RM
updateerror2022-10-05-121627.png
updateretry2022-10-05-121627.png
realtekhistory2022-10-05-121933.png



9 REPLIES 9

FongPoui
Rising Star II
Would you like to try this?
I successfully updated my windows to 22H2 after turning off DEP (Data Execution prevention). After that, I turned it on again.
turning-off-dep-06-10-2022.png


FongPoui
Rising Star II
The most effective way , I think, is to go back to your drivers support page of Asus and download the realtek drivers that fit to your model.
https://www.asus.com/Laptops/For-Creators/Zenbook/Zenbook-Pro-15-Flip-OLED-UP6502-12th-Gen-Intel/Hel...

Falcon_ASUS
Moderator
Moderator
RoMagura

https://zentalk.asus.com/en/discussion/comment/231490#Comment_231490

Good thought, I should have mentioned in my oroiginal post that I tried quite a few of the solutions posed that came up on Google. I'd say I spent about 2 hours using Google, looking at different ways people have solved this. Unfortunately none of them worked for me, including this one.

Thanks

RM


View post
@RoMagura
If the problem persists, I might suggest you to backup the data and restore the system.
[Windows 11/10] How to reset the PC and remove all of my personal files, apps and settings | Officia...Sorry for any inconvenience it may be caused. 

antoniosgrift
Star II
Updating the Realtek Driver from Device Manager
To open the device manager, hit the Windows Key, type “Device Manager,” and select the top result.
In Device Manager, scroll down to the “Sound, video and game controllers” and expand to see the “Realtek High Definition Audio” device.
Click on the icon using the Right Hand Mouse Button to open the context menu and select “Update Driver.”
On the Update Drivers window, select the “Search automatically for updated driver software” option.
Windows will search the internet for the latest drivers.

This May Work,
Peter

ASUS_Bot
Rising Star II
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