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Windows update 2004 fails then breaks Screenpad

martincook
Star I
System: Windows 10 Pro
Battery or AC:
Model:
UX581GV-H2001T
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:Windows feature update is now showing in update but fails on installation and then breaks the screenpad. Is there a BIOS update coming to fix this? It is now October some months after this release.
8 REPLIES 8

Liviu
Rising Star II
I running the latest update on the same device, and everything works well.

Blake_ASUS
Community Legend II
Hello martincook,
Which KB update exactly? or the main update to Windows 2004?
and what happened after the update? what did it break? how did the screenpad plus look link after the update?
Did you tried below FAQ?
[Notebook] How to fix the ScreenPad Plus problems when it is not working properly on my ASUS noteboo...Thank you.

spamgone
Star I
When I try to update mine to 2004 it bluescreens with the error "Worker_invalid"
BIOS 308 and laptop is brand new so hardly anything installed on it

MagHed
Star I
My UX581GV failed on updating to version 2004, but today I managed to update
Windows 10 Pro to version 20H2. (Three weeks old computer).